TERMS
Payment
Pay Pal, Money order, Cashiers check and Visa, MasterCard, Discover
& American Express credit/debit cards are accepted for payment.
Personal checks are also accepted but are subject to a 14 day
bank clearance prior to shipping. If you have something of interest
for future breeding stock, please let us know, sometimes trades
can be negotiated.
Deposits/Payment Plans
A 25% deposit is required to hold an animal for up to one week.
We are open to working out payment plans on high end purchases,
please inquire. All deposits are non refundable.
Gurantees
There is a 72 hour guarantee on all animals; if for any reason
you are not satisfied, get in contact with us within the specified
amount of time to get a full refund or replacement of your choice.
Freeze or photograph any dead animals as we may need proof to
verify any problems. If we do not hear from you in 72 hours,
we will assume you are happy with your animals. This 72 hour
guarantee is not available to overseas shipments. Live arrival
of healthy specimens is guaranteed as long as low temperatures
are above 40 degrees F and high temperatures are below 90 degrees
F. Our live arrival guarantee is voided if the package is not
signed for on the first delivery attempt.
Shipping
H.I.S.S. is a certified shipper with Delta Airlines and we can
ship airport to airport for an additional charge of $70.00.
We also can ship Federal Express Priority Overnight to your
door. Shipping charges when using Fed Ex are $50. There are
no box charges, heat/cool pack charges, or minimum order amounts
from H.I.S.S.
International Orders
H.I.S.S. is a licensed importer/exporter. Overseas orders are
welcomed by us, however we do have a $1000 minimum order for
all international shipments. For overseas orders there are several
additional fees that will apply. There is $55.00 USFWS Inspection
Fee, $50.00 Health Certificate Fee, and a $25.00 Freight Handling
Fee. For CITES regulated species (Boas & Pythons) there is an
additional $25.00 CITES Permit Fee. These fees are in addition
to the shipping charge, which varies depending on size of shipment
and the destination country but is normally around $500. |
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